Field-grade thinking on SAP IS-Auto, proaxia VSS, aftersales digital and AI in the automotive sector. Written by the people doing the work — not the marketing department.
A breakdown of why ANPR pays for itself inside two quarters — the customer-experience uplift, the CSI math, the throughput gains, and the three places it goes wrong when implementers skip the operating model.
Read articleWhat changes under the hood, what breaks in your custom Z-tables, and how to phase it without a six-month freeze.
Read article →A decision framework for OEM regional offices choosing between IS-Auto and VSS — by data model, not by feature checklist.
Read article →Why digital vehicle health checks raise upsell conversion 30%+ — and why most implementations leave half that on the table.
Read article →Hard rules for when your IS-Auto / VSS data is ready for co-pilots — and what to fix first if it isn't.
Read article →The integration shape that holds in production. Why it works, where it fails, and how to extend it to other OEMs.
Read article →How and when to say "this is already a VSS standard, drop it from scope" — and the political work that takes.
Read article →One field-grade post every other week. No threads, no link bait, no AI rehash.